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Do the cleaners bring their own products and equipment?

                             We provide all equipment and supplies. 

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What if I want to cancel a scheduled cleaning?

                                                        Cancel anytime prior to your scheduled cleaning time! 

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Do I need to be home?

                             You do not have to be home in order for us to clean your home. One way to let                                                us in is to leave a key at specific spot and let us know in advance. Please                                                          make sure to disarm your alarm system or provide a code for us to enter.

 

What should I do before your arrival?

                                                We would appreciate if items were picked up off the floor, and futniture was                                                   moved out of the way. This allows the cleaning staff  to clean more                                                                     thoroughly, and will prevent our staff from putting away items in places                                                         where you may not be used to finding them.

 

How many people will clean my home?

                                                This will vary between 1-3 cleaners 

 

How long will my cleaning take?

                                                       We estimate 30 minutes-1 hour per area, but we do not specify a                                                                         length of cleaning. We clean until we are finished and the home is                                                                      marvelous.

 

What if something is not up to your satisfaction?

                                                       You must call us at 587-889-5151 within 24 hours and we will work with you                                                 to make it right 

 

Should I tip the workers?

                                                        Tipping is neither required nor expected, but always appreciated. If you                                                         choose to leave a tip, cash is the preferred method. Please place it in an                                                           envelope clearly marked for the cleaner.

 

How much will it cost?

                                                      We operate on a flat rate pricing system, as we charge per area. Prices can                                                   vary depending on any extras you add to your cleaning,  and also if an area                                                    of the house is much bigger than average but be assured that cost will                                                             not be increased without your prior approval.

 

Is it safe to use my credit card over the Internet?

                                                  Yes any time you see https rather than http means the website is secured.